Extras

Extras that sell themselves

Nobody has time to offer the late checkout or the transfer. So Kari does it in the conversation, and the guest app shows it one tap away. The guest pays, the money goes straight to you and your team gets a dated task.

Request a demo

Three steps, zero chasing

From catalog to payment, with nobody having to remember.

  1. 01

    Set up the catalog once

    Name, description, photo, price with its tax, lead time in days, maximum quantity, whether it can be ordered during the stay. With tags you choose which properties offer each extra.

  2. 02

    Kari offers it when it fits

    If the guest mentions the arrival, transport or checkout, Kari suggests the right extra, states the price and only generates the payment once they confirm.

  3. 03

    You get paid, your team prepares it

    The payment goes straight to your account. Once confirmed, the guest receives the extra-confirmed message and, if the extra needs action, your team gets a task due at the right time: on payment, on arrival or on checkout.

You set the rules

Every extra carries its own rules. You set them once and Kari and the guest app follow them.

Lead time
Each extra has its own notice in days. Nobody will order a basket for two hours from now.
During the stay
Decide whether an extra can be ordered once inside or only before arrival.
Maximum quantity
One late checkout per booking; transfers, as many as needed.
Per property
With tags, each extra is offered only where it makes sense.
Tax included
The price carries its tax percentage; the guest sees the total.
Refunds
From the booking, in one click. The money goes back through Stripe.

Frequently asked questions about extras

Still have a question? Write to us.

Where does the money go?

To your own Stripe account, which you connect once from the settings. Karibai does not hold the payments.

Does Kari push extras?

No. It suggests one when it fits what the guest is talking about, states the price and waits. If the guest says no, it does not bring it up again. During an incident or a complaint, it does not mention them.

How does my team know an extra needs preparing?

With a dated task, assignable to whoever is responsible. It is only created for extras you mark as "requires team action".

Can I offer different extras per property?

Yes. Each extra carries tags and is offered at the properties sharing that tag.

What does the guest receive on payment?

A WhatsApp message confirming the extra, in your words, and the extra marked as paid on their stay page.

What if the money has to be returned?

From the booking, with one click. The refund runs through Stripe and the guest gets it back on the same payment method.

Let every booking earn a little more

We will show you how extras are offered and paid with your properties.

Request a demo