A front desk that never closes
Kari answers your guests on WhatsApp instantly, with each property's real information and in their language. When a person is needed, it alerts your team and steps aside.
Request a demoHow Kari looks after guests
Five moments from an ordinary day, just as you would see them in the inbox.
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01
Knows what your team knows
Answers from each property's sheet: Wi-Fi, house rules, check-in, parking, recommendations. If a detail is not on the sheet, it does not make one up: it says so and offers a person.
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02
Every guest, in their language
Detects the language of each message and replies in it. Your team reads everything in theirs.
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03
Knows when to hand over
If the guest asks for a person, if Kari lacks the answer or if it detects an emergency, it alerts your team with the full context and steps aside. You step in with one click and hand it back whenever you want.
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04
Offers the right extra, never pushes
When it fits, it suggests an extra from your catalog, states the price and only sends the payment once the guest confirms. A no is a no; during an incident, it does not bring it up.
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05
Introduces itself as what it is
Kari does what the EU AI Act asks from the first message: the guest always knows they are talking to an AI and can always ask for a person.
- Introduces itself as a virtual assistant in its first message, in the guest's language.
- Never claims to be a person, even when asked.
- Hands the conversation to your team as soon as the guest asks to talk to someone.
- In an emergency, points to 112 and alerts your team at the same moment.
- Only handles what relates to the booking, the property and the area. Anything else, it politely declines.
- Conversations neither train models nor get sold to third parties.
Where its answers come from
Kari only answers with what you give it. Nothing more, nothing less.
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01
Your PMS sends properties and bookings
Connect your PMS and Kari knows who arrives, when and at which property, with nobody copying anything.
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02
Your team completes the sheet
Wi-Fi, house rules, directions, parking, recommendations. What only you know, written once.
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03
Kari answers with that and nothing else
Shares Wi-Fi and access codes only when the booking allows it. If something is not on the sheet, it does not make it up.
Frequently asked questions about Kari
Still have a question? Write to us.
Does Kari make up answers?
No. It answers from the property sheet and the booking data. If something is not there, it says it does not know and offers a person from your team.
What if the guest wants to talk to a person?
Kari alerts your team right away and steps aside. The conversation shows up in the inbox with the full history and whoever takes it continues on the same WhatsApp.
Can I supervise what it answers?
Every conversation is in the inbox, in real time. You can take over any of them with one click and hand it back to Kari whenever you want.
When does it share the Wi-Fi or the access code?
Only when the booking allows it. Before that moment it tells the guest when they will get it, without revealing any credential early.
Which languages does it answer in?
The guest's, automatically: it detects the language of each message and replies in it. Your team reads everything in theirs.
Which channels does it cover?
Today, WhatsApp Business with your own number, so your guests keep writing to the number they already know. Booking and Airbnb are coming soon.
Let Kari look after your next guest
We will show you how it works with one of your properties.