Karibai
Guest app

The whole stay in one link

Every booking has its own page: directions, the house guide, the Wi-Fi and the access code, checkout instructions and extras. The guest opens it from WhatsApp, with nothing to download and no account to create.

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What the guest has at hand

And what your team stops repeating.

Their stay, at a glance

Dates, property, photo and stay status. And a button to message Kari on WhatsApp.

Wi-Fi and code, when the time comes

Credentials appear once your PMS marks the check-in and disappear when the stay ends. Before that, the guest sees when they will get them.

The house guide, always open

Check-in instructions, house manual, rules, parking, where to leave the luggage. What your team writes once on the sheet, the guest reads whenever they want.

Checkout, no surprises

Checkout time and what to do with keys, rubbish and towels, on its own page.

Extras, one tap away

Late checkout, transfer, welcome basket. The guest sees them, pays for them and your team gets the task.

With your brand

Your logo and your colour. The guest sees your company, not ours.

How the link reaches them

Nobody has to send it by hand.

  1. 01

    In the pre-arrival message

    The link is a variable in your templates. It goes in the pre-arrival information, or in whichever message you choose.

  2. 02

    When the guest asks

    If they ask about the Wi-Fi, the guide or their page, Kari sends it right away. Each booking has its own link; they never get mixed up.

  3. 03

    When they buy an extra

    The payment confirmation leads back to their page, with the extra already marked as paid.

Frequently asked questions about the guest app

Still have a question? Write to us.

Does the guest have to install anything?

No. It is a web page with a unique link per booking that opens in any phone's browser, with no account or password.

When do they see the Wi-Fi and the door code?

Once your PMS marks the booking as checked in, and only during the stay. Before, they see that credentials arrive on arrival day; afterwards, they disappear.

Where does the content come from?

From each property's sheet: the same one Kari answers from. Complete it once and it serves everything.

Can I add my brand?

Yes, your logo and your colour. And you can switch the guest app off for the whole team if you do not want to use it.

Which languages is it in?

Twelve: Spanish, English, French, German, Italian, Dutch, Portuguese, Catalan, Polish, Swedish, Danish and Russian. It shows in the guest's.

What if someone shares the link?

Each link is unique per booking and only shows credentials during the stay. Outside those dates no access details appear.

Give every guest their page

We will show it to you with one of your properties.

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