Guest app

The whole stay in one link

Every booking has its own page: directions, the house guide, the Wi-Fi and the access code, checkout instructions and extras. The guest opens it from the message they receive, with nothing to download and no account to create.

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Everything the guest needs, at hand

And what your team stops repeating.

Their stay, at a glance

Dates, stay status and online check-in one tap away. And a button to message Kari.

Wi-Fi and code, when the time comes

Credentials appear once your PMS marks the check-in and disappear when the stay ends. Before that, the guest sees when they will get them.

The house guide, always open

Check-in instructions, house manual, rules, parking, where to leave the luggage. What your team writes once on the sheet, the guest reads whenever they want.

Checkout, no surprises

Checkout time and what to do with keys, trash and towels, on its own page.

Extras, one tap away

Late checkout, transfer, welcome basket. The guest sees them, pays for them and your team gets the task.

With your brand

Your logo and your color. The guest sees your company, not ours.

How the link reaches them

Nobody has to send it by hand.

  1. 01

    In the pre-arrival message

    It goes out with the pre-arrival information, or in whichever message you want.

  2. 02

    When the guest asks

    If they ask where to find their stay details, Kari sends them their page right away. Each booking has its own link, so they never get mixed up.

Frequently asked questions about the guest app

Still have a question? Write to us.

Does the guest have to install anything?

No. It is a web page with a unique link per booking that opens in any phone's browser, with no account or password.

When do they see the Wi-Fi and the door code?

Once the guest completes the online check-in or your PMS marks the booking as checked in, and only during the stay. Before that, they see the credentials will appear on arrival day. After the stay, they're gone.

Where does the content come from?

From each property's sheet: the same one Kari answers from. Fill it in once and it powers everything.

Can I add my brand?

Yes, your logo and your color. And you can switch the guest app off for the whole team if you do not want to use it.

Which languages is it in?

Twelve: Spanish, English, French, German, Italian, Dutch, Portuguese, Catalan, Polish, Swedish, Danish and Russian. It appears in the guest's language.

What if someone shares the link?

Each link is unique per booking and only shows credentials during the stay. Outside those dates no access details appear.

Everything Karibai does

One platform, from booking to check-out.

Give every guest their page

We show you in a demo the stay page exactly as your guest sees it.

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