About us

Technology that gives you back your time.

We believe AI should take repetitive work off people's plates, not take away the human touch. That's why we put it to work looking after guests and the teams who host them.

Why Karibai exists

We have been working together for more than 15 years. We have built products in events, e-commerce, telecommunications, automotive, digital health and medicine, and everywhere we've learned the same thing. Good software is the kind people stop noticing because it simply makes their lives easier.

Our last project together was an AI clinical assistant for doctors. In medicine a made-up answer is never acceptable, yet it answered accurately, instantly and at any hour. It convinced us that AI was ready for real work, not just demos.

Meanwhile we watched vacation rental managers being pulled in a hundred directions at once. Answering a guest who wants the Wi-Fi password, sure, but mostly figuring out who's arriving tomorrow, checking which tasks are still open, updating property details and keeping the team in sync. All while jumping between five different screens. People in the hospitality business spending their days fighting their own operations.

That's where we saw the opportunity. If AI could help a doctor find the right answer, it could help a manager give every guest the care they deserve and give their team back time for the things only a person can do. That's how Karibai was born.

Who is behind it

Karibai was founded by two people who have been building products together for years.

Javier Pérez

Javier Pérez

CEO and co-founder

Nearly twenty years shipping software to production. He makes things happen through people: he builds teams, attracts talent and closes the partnerships that grow the business.

At Karibai he sets the strategy and stays close to every manager to understand what their operation needs. Before that, he led an award-winning AI clinical assistant that outperformed established global players.

Mario Juárez

Mario Juárez

CPTO and co-founder

Coding since the age of 12, he pairs talent with speed. In very little time he built an AI clinical assistant almost single-handedly, going head to head on results with companies that have raised hundreds of millions.

At Karibai he leads product and technology, from the first line of code to every answer Kari gives. He turns ideas into products in days, not months, and doesn't let go until every detail is right.

What drives us

Three ideas that shape what we build, and what we don't.

AI for the repetitive work.
The same questions over and over, the data someone has to dig up, the 3 a.m. message. If it doesn't need a person, it shouldn't take up a person's time.
People for what matters.
An incident, a complaint, the detail that turns a stay into a memory. That's still your team's job, and we want them to have time for it.
Data where it belongs.
Hosted in the European Union, processed in compliance with the GDPR, never used to train AI models and never sold to third parties.

Let's talk about your operation

We'll show you Karibai in a demo and answer your questions.

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